Space Center Houston (SCH) is a nonprofit science and space exploration learning destination with extensive education programs. The center is the cornerstone of the nonprofit 501(c) (3) Manned Space Flight Education Foundation’s science learning mission and offers unique exhibits, space exploration artifacts, immersive experiences, public programs, learning programs for youth and adults, live presentations and hand-on activities that tell the story of NASA’s human space flight program from its beginnings to the challenges and opportunities of today and plans for the future. A Smithsonian Affiliate, Space Center Houston has the largest collection of space artifacts in the American southwest. It is also the official visitor center for NASA Lyndon B. Johnson Space Center (JSC).
SCH’s 250,000 square-foot educational complex welcomes over 1.2 mission visitors annually, including more than 250,000 teachers and students through field trips and facilitated educational programs. Visitors from around the world enjoy opportunities to view more than 400 space artifacts and changing exhibits related to America’s achievement in space, as well as go behind the scenes on tours of JSC laboratories and research facilities, including the historic Apollo Mission Control Room; the Vehicle Mockup Facility, housing a full-scale replica of the International Space Station, astronaut training areas and a robotics laboratory; and Rocket Park, where a Saturn V rocket is on exhibit.
Space Center Houston employs approximately 300 full- and part-time staff and engages over 100 volunteers who contribute over 11,000 hours of service annually. The annual operating budget of SCH is over $30 million. For 29 years, Space Center Houston has provided visitors with a unique look at the history and future of human spaceflight. What began as an opportunity to preserve the historic achievements of the American space program has evolved into a resource for science learning and exploration for visitors of all ages from all over the world. For more information about Space Center Houston, please click here.
We are currently seeking to hire a Chief Marketing & Communications Officer. In this role, you will create and oversee the implementation of a communications and marketing strategy to advance the Space Center’s strategic plan framework, its brand and drive attendance as part of the executive leadership team. This encompasses developing and implementing integrated communications and marketing plans for new and existing exhibits, education programs, events, community initiatives and other outreach efforts to advance Space Center Houston’s mission, communicate a consistent message and drive attendance. With a department of 20 employees, you will create, implement, and manage center-wide strategies and timeliness for communications, marketing, advertising, community relations, social media platforms, media relations, corporate sponsorship, group sales and reservations, and audience and program research.
Reporting to the President and CEO, you will develop and maintain relationships with the Board of Directors, vendors, sponsors, advertisers, promotional partners and community contacts to maximize marketing dollars. In addition, you will oversee the production of an approval process for all Space Center Houston center-wide communications and marketing materials. You will also lead the management of all facets of the Space Center Houston brand. Additionally, you will work collaboratively with all SCH departments and peers on the Executive team to meet goals, execute strategies, and ensure communication needs are met for all departments.
A base salary commensurate with experience and background will be awarded to the selected candidate. The Chief Marketing & Communications Officer will be a member of the executive leadership team and as such will be eligible to participate in the Senior Management Incentive Plan. In addition, Space Center Houston offers strong health insurance inclusive of medical, dental and vision. A competitive vacation policy, 11 paid holidays, and the ability to participate in the 403b retirement program are also offered.
Represent Space Center Houston and the Marketing & Communications Department both internally and externally
Establish and promote professional relationships at the local, state, and national level to increase Space Center Houston’s visibility and partnerships
Collaborate with other museums, NASA centers, local tourism organizations, elected officials, local economic development organizations, corporations, and other nonprofit organizations to cross-promote and support mutually beneficial programs, events, and advertising
Promote high awareness that Space Center Houston is the official visitor’s center for Johnson Space Center (JSC)
Ensure that all Space Center Houston communication plans are sensitive to and supportive of NASA, particularly JSC, messaging
Proven as a nonprofit communications and marketing professional who has consistently demonstrated the highest standards of practice by striving for excellence, fostering creativity, building organizational brand, and contributing to staff/team efforts and development
Experience leading a marketing and/or communications department
Adept at working in growing, dynamic organizations where navigating change and competing priorities is common
High level of familiarity in leveraging earned media (television, news reporting, etc.)
Proven experience owning media (website, social media, etc.) and information-based reporting and marketing (paid promotion)
Proven ability to research, recommend and implement communication initiatives using social media and advancements in technology
Experience in communication and marketing strategy development and implementation in support of development and capital campaigns is preferred
High emotional intelligence and the ability to forge and maintain relationships with a wide variety of personalities is highly desired
Bachelor’s degree in Communications or a related field
Previous experience in the museum/science center, hospitality or communications industry is preferred
Qualified candidates may submit their letter of introduction and resume online by clicking here. Space Center Houston promotes a culture of respect, inclusivity, and collaboration. It is the policy of Space Center Houston to recruit, hire, train and promote staff on the basis of individual qualifications and merit without regard to race, color, age, religion, sex, veteran status, disability, or national origin. It is a policy to conduct our operations in full compliance with all laws and orders pertaining to fair employment practices.