Industrial Service Solutions provides nationwide field, shop, and supply services for a diverse set of industrial markets with breadth and depth in application knowledge and equipment expertise. We are uniquely positioned to deliver a service level equivalent to an OEM, but quicker and more cost-effective. Our regional service and supply facilities combined with our nationwide field support, makes us the largest independent provider of industrial services in the United States, the most comprehensive single-source solution, and your best choice for long term support.

With approximately 45 locations and over 2,500 employees, Industrial Service Solutions is uniquely positioned to offer a service level equivalent to an OEM, but quicker and more cost-effective. We manufacture, supply, install, integrate, and service critical to process equipment for a broad set of industrial markets. Our regional service and supply shops combined with our nationwide field support, makes us the largest independent provider in the United States and your best choice for long term support.

Are you ready to help lead development of a successful sales operations program from the ground up? If so, we are currently seeking to hire a data-savvy, detail-minded CRM Analyst to join our Corporate Marketing team in Houston. In this newly formed role, you will serve as the company’s resident expert for its new sales operations and reporting platform, based on Microsoft Dynamics 365 and Power BI.

In addition, you will serve as a source of expertise as the platform is scoped and built, carried out by a third-party design and integration consultant. You will also share key responsibilities for the rollout of the new system companywide, including facilitating user training programs. Following a successful rollout, you will maintain relationships with sales and management teams, driving adoption of best practices, implementing process improvements, and maintaining sales enablement tools across the organization. The selected candidate will report to the Vice President of Marketing. This is an in-office role, located in the Memorial City area of Houston.

RESPONSIBILITIES:

Development and maintenance of sales pipeline and forecasting reports for senior management

Work with marketing, sales, operations and IT leadership to steward development of a fit-for-purpose sales operations automation tool, with the assistance of a third-party development consultant

Train and support sales teams in the best practice use of the completed sales enablement, reporting and forecasting products

Coordinate sales teams’ efforts for customer and quote data entry and maintenance

Develop and maintain dashboards for sales and financial business functions

Own commercial forecasting, pipeline review, and weekly reporting responsibilities across the company and its business units

Analyze ongoing processes and work across the organization, to improve commercial efficiency, revenue enablement and cost reduction

Provide additional reporting and analysis for management, as required

Maintain ongoing operations of the system, including form and field maintenance, and regular training for new and existing users

REQUIREMENTS:

Experience with Microsoft Dynamics or equivalent CRM system

Demonstrable project management experience, and/or related experience in design, development, and utilization of business data systems

Experience with Microsoft Power BI and Access databases are a value-add; proficiency with standard Microsoft Office

Bachelor’s degree, plus three+ of relevant experience

Excellent written and verbal communication skills, interpersonal and collaborative skills, analytical skills, and able to manage multiple projects under strict timelines

CONTACT:

Qualified candidates may submit their resume via email to: recruiting@iss-na.com